To configure email notification firstly we need to configure the smtp server. We will use a demo account for this. Go to the Administration –> Notifications –> Email Servers
As VMware said
Outbound email server is used to send notifications based on system events.
Inbound email server can be used to respond to the notifications and to complete tasks, such as approvals
For Outbound email we provide such kinf of setup
and for Inbound
When we finished configuring email we can also configure notification scenario, when user will be informed
Now we can create an aproval policy. To do that we need specific role such as
|Tenant administrator||Customize tenant branding. Manage tenant identity stores. Manage user and group roles. Create custom groups. Manage notification providers. Enable notification scenarios for tenant users. Configure vRealize Orchestrator servers, plug-ins and workflows for XaaS. Create and manage catalog services. Manage catalog items. Manage actions. Create and manage entitlements. Create and manage approval policies. Monitor tenant machines and send reclamation requests.|
Go to the Administration –> Aproval Policies and press New
In create part we need to provide few details when this approval will be required and who can approve that.
Now as we have our apporval we can assign it to the Entitlement
Now our Request waiting for approval whcih we can see in Inbox
and we should have emil on our account.
Email templates are located in the \Templates directory under the server installation directory, typically %SystemDrive%\Program Files x86\VMware\vCAC\Server so here you can edit it.